Please book your appointments as early as possible to insure your first choice of appointment times. You may book appointments in person or by phone. A credit card or gift certificate number will be required to secure your appointment.
Due to our limited availability, and courtesy to our many guests as well as our therapists, we request a 24-hour notice of cancellation. If appointments are not cancelled within 24 hours, you may be charged 50% of the treatment.
Please ask us for details on how we can make your party, shower or meeting an enjoyable one. A 20% gratuity service charge is added onto services for parties of four or more. We are unable to change services on the day of the party. If any changes are to be made they must be done 24 hours before services if we are able to accommodate.
Our cancellation policy for group bookings is 48 hours in advance or you will be charged for 50% of the services.
Please arrive 20 minutes prior to your first treatment to allow ample time to check-in, and prepare for your treatment. Included with all facials, massages and body treatments we invite you to enjoy the complimentary use of our desert dry sauna and turkish Steam and shower before or after your services.
Your promptness is greatly appreciated. Arriving late will simply limit the time for your treatment, and you will be responsible for full service fees. Your treatment will end on time so that the next guest is not delayed. If you are more than 15 minutes late for your appointment you may be asked to reschedule.
We provide lockers, robes and sandals for clients receiving treatments we ask that you please wear them while in public areas of the spa including the sauna. We appreciate no nudity. We suggest that you leave your valuables at home, as we are not responsible for any lost or stolen articles.
Upon check-in, all spa guests will be asked to complete a brief questionnaire designed with your well-being in mind. Please advise your service provider of any medical conditions or concerns including medication use, before service. Please tell us if you are pregnant, have high blood pressure or allergies. This information is used solely to provide you with the best care possible and remains confidential.
At any time you are uncomfortable during a treatment, please inform your therapist. We try very hard to anticipate your needs, but are not offended when you point them out to us.
As a courtesy to other guests please maintain a quiet level of conversation and we ask that you please turn your cell phones and pagers off and store them in your car or locker.
Spa guest must be 16 years of age or older unless accompanied by an adult. Children are not permitted in treatment rooms. Please arrange for childcare prior to visit.
Smoking is not permitted on the premises.
Hoshall’s Salon and Spa gift cards make the perfect gift for any occasion. Beautifully packaged gift certificates are available for purchase in any denomination or for any service. You can purchase gift certificates in person, securely online or over the phone. Gift Cards are only redeemable for services and merchandise and are non-refundable. Gift cards must be presented at the time of redeeming. Hoshall’s Salon and Spa is not responsible for lost or stolen cards.
All prices are subject to change without notice. We accept cash, local checks, Visa, MasterCard and gift cards. There is a $25 charge for any returned check.
Gratuities are not included in the cost of your treatment and is left to your discretion. An envelope is provided at the front desk for your convenience.